Cookies Policy
A “Cookie” is a small data file stored on your browser, computer, or mobile device when you visit a website. Cookies may be used to remember your preferences, support website functionality, improve your browsing and shopping experience, and help us understand how the website is used.
When you visit or use SoftRae.com, SoftRae and our service providers may use Cookies, pixel tags, web beacons, and similar technologies to support the normal operation of the website, analyze website performance, improve the service experience, and, where applicable, measure the effectiveness of advertising and marketing activities.
We may update this Cookies Policy from time to time to reflect changes in how we use Cookies and similar technologies, or to meet operational, legal, and regulatory requirements. The updated Cookies Policy will be posted on this website, and the “Last Updated” date may be updated where applicable.
We recommend that you review this Cookies Policy regularly to understand how we use Cookies and similar technologies. If you continue to access or use this website after this Policy has been updated, you acknowledge that you have read the updated Cookies Policy.
Types of Cookies
When you visit the website, the following types of Cookies may be used.
The types of Cookies we may use include Necessary Cookies, Analytics Cookies, Functional and Personalization Cookies, Advertising and Marketing Cookies, and Third-Party Cookies.
Advertising and Marketing Cookies
Advertising and Marketing Cookies may be used by us or by our advertising, marketing, and analytics partners to measure advertising effectiveness, understand advertising interactions, limit how often ads are shown, and, where applicable, show you more relevant advertisements or content.
These Cookies and similar technologies may collect device information, browser information, IP address, page view history, website interaction behavior, advertising interaction information, and similar usage data.
Analytics Cookies
Analytics Cookies help us understand how visitors access and use the website, such as pages visited, time spent on pages, click behavior, traffic sources, and website performance.
We use this information to analyze website performance, improve website functionality, optimize the shopping experience, and enhance service quality.
Necessary Cookies
Necessary Cookies are required for the basic operation of the website, such as shopping cart functions, account login, checkout process, security verification, fraud prevention, and session management. Without these Cookies, some core website functions may not work properly.
You can block or delete certain Cookies through your browser settings, but this may affect your normal use of the website, including shopping cart saving, account login, or the checkout experience.
Functional and Personalization Cookies
Functional and Personalization Cookies are used to remember your choices and preferences, such as region, language, login status, shopping cart contents, recently viewed products, or other website settings, in order to improve your browsing and shopping experience.
These Cookies may also help us display website content or product recommendations that are more relevant to your interests.
Third-Party Cookies
We may allow third-party service providers to use Cookies or similar technologies on our website, such as Shopify, payment service providers, data analytics tools, advertising platforms, email marketing tools, customer support tools, or other service partners.
These Third-Party Cookies may be used to support website functionality, process payments, analyze website performance, measure advertising effectiveness, manage marketing campaigns, provide customer service, or, where applicable, show you more relevant advertisements or content.
Third-party service providers may process information collected through Cookies or similar technologies according to their own privacy policies.
Shopify Cookies
Our store is powered by Shopify. Shopify may use Cookies and similar technologies to support store functionality, checkout processes, payment processing, security verification, data analytics, and service improvement.
For more information about how Shopify uses Cookies, please visit Shopify’s Cookie Policy:
https://www.shopify.com/legal/cookies
Cookie Controls
Most browsers accept Cookies by default. You can delete, block, or restrict Cookies through your browser settings.
Please note that if you disable or reject Cookies, some website features may not work properly, such as account login, shopping cart saving, preference settings, or the checkout process.
Where required by applicable law, we will provide you with relevant choices through a Cookie Banner or privacy preference tool on the website, such as accepting, rejecting, or managing non-essential Cookies. You may also manage certain advertising, analytics, or data-sharing choices through the data-sharing opt-out methods provided on the website.
Communication Preferences
You may opt out of receiving promotional emails or marketing text messages from SoftRae by following the instructions in the marketing email or text message, or through the preference settings we provide.
If you opt out of promotional communications, we may still send you non-promotional messages, such as order confirmations, shipping notifications, account notices, after-sales service information, or necessary notices related to our ongoing business relationship with you.
SMS Marketing Policy
If you choose to subscribe to SoftRae’s SMS marketing service, we may use the phone number you provide to send you messages about products, services, promotions, cart reminders, or order-related information.
Before sending marketing text messages, we will obtain your express consent where required by applicable law. You may opt out at any time by following the instructions in the text message, such as replying “STOP” to unsubscribe. After opting out, you may still receive non-marketing text messages related to orders, accounts, after-sales service, or transactions.
We will not sell your phone number to third parties for their independent marketing purposes without your consent. We may share relevant information with SMS service providers, technical service providers, or other necessary service providers in order to send text messages, manage subscriptions, process unsubscribe requests, provide customer service, or comply with legal obligations.
Information We Collect Through Cookies
We may collect device information, browser information, network connection information, IP address, page view history, website interaction behavior, shopping cart activity, advertising interaction information, email interaction information, access time, referring pages, and similar usage data through Cookies and similar technologies.
This information may be used to support website functionality, analyze website performance, improve the service experience, protect account and transaction security, and, where applicable, conduct advertising and measure marketing effectiveness.
Contact Us
If you have any questions about this Cookies Policy or how we use Cookies and similar technologies, please contact us at: